Having an issue buying BTC with my bank account

If you are having issues purchasing Bitcoin or any other crypto through the app, please reach out to help@emberfund.io with any applicable information (Date, Amount Purchased, Asset Type) and we'll be sure to take a look.

Don't miss out on our latest posts

Show me all

Getting Started

I’m not in the US, can I still use Ember?

Yes! The Ember app is available in most countries around the world.

Quant Portfolio

Can I refer someone in another country?

Of course! Please note, referral boost rates vary by country.

Quant Portfolio

How do I redeem my mining rewards?

Users can redeem their Bitcoin rewards on the Earn tab by visiting the 'Rewards History' page.

Download Ember

Get Started