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Referrals

My friend clicked on my link, but I'm not getting a boost?

In order for a referral to work, there are a few rules:

  1. Your friend must be a new Ember user (less than 5 days old)

  2. The referral link must be clicked on an IOS or Android device, and sign up must be completed in the same session

  3. Your friend needs to tap on "Start Earning Bitcoin" for the boost to activate

Normally it takes just a few minutes for the boost to appear on your rewards page.

If after 10 minutes you're still not getting a boost, then have your friend enter your referral backup code on their Access Code page in Settings. If the rules above are met, then you should get a success message.

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Getting Started

I’m not in the US, can I still use Ember Fund?

Yes! The Ember app is available in most countries around the world.

Depositing

How do I invest a portfolio? I don’t have Bitcoin yet.

Ember portfolios are purchased using Bitcoin (BTC). You can link your bank account, credit card, Apple Pay, or Coinbase account or deposit BTC from an external wallet of your choice to fund a portfolio.

Withdrawing

How do I withdraw from my portfolio?

To withdraw from your portfolio, simply tap the “Sell Portfolio” button on the Settings page in the app. Your portfolio will be sold into Bitcoin that goes directly to your Ember wallet. From there, you can send your Bitcoin to any exchange to cash out for fiat currency.

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