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My KYC is taking a long time. What should I do?

You should see your KYC status on the Ember Wallet page in-app. Once you have gone through the flow and have reached the "Verification Complete" page, you'll be all set! The "Action Required" banner will be removed from your Wallet page within 24 hours, and you'll receive a notification when you receive your Bitcoin.

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Getting Started

Resources | Terms of Service

User Terms of Service Last Updated: October 26th, 2022

Mining Program

What is the Ember BTC Rewards Program?

Ember Fund’s mining program is a new feature that is designed to help users learn about crypto daily. Visit our blog to learn more about our BTC mining program.

Quant Portfolio

When is the Quant going to rebalance?

The Quant's algorithm has strict guidelines on when to trade and aim to take the emotional element out of trading. Visit to learn more about Quant Rebalance.

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