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Issue with Buying BTC With My Bank Account

If you are having issues purchasing Bitcoin or any other crypto through the app, please reach out to with any applicable information (Date, Amount Purchased, Asset Type) and we'll be sure to take a look.

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Getting Started

I’m not in the US, can I still use Ember?

Yes! The Ember app is available in most countries around the world.

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Can I refer someone in another country?

Of course! Please note, referral boost rates vary by country.

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How do I redeem my mining rewards?

Users can redeem their Bitcoin rewards on the Earn tab by visiting the 'Rewards History' page.

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