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Portfolios/Orders

Are there mining fees associated with Ember transactions?

By default for our Hybrid Custody users, there is no mining fee associated with Ember transactions.

However, if you have elected to use our Full Self-Custody option in-app, since these transactions are fully on-chain, your transactions will be subject to mining fees. You will see a breakdown of your transaction fees prior to confirming the investment.

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Getting Started

I’m not in the US, can I still use Ember Fund?

Yes! As long as you have Bitcoin (BTC), you will be able to invest in any Ember Fund portfolio. We also support bank account transfers, debit/credit card and Apple/Google Pay in most countries.

Depositing

How do I invest a portfolio? I don’t have Bitcoin yet.

Ember portfolios are purchased using Bitcoin (BTC). You can link your bank account, credit card, Apple Pay, or Coinbase account or deposit BTC from an external wallet of your choice to fund a portfolio.

Withdrawing

How do I withdraw from my portfolio?

To withdraw from your portfolio, simply tap the “Sell Portfolio” button on the Settings page in the app. Your portfolio will be sold into Bitcoin that goes directly to your Ember wallet. From there, you can send your Bitcoin to any exchange to cash out for fiat currency.

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