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Portfolios/Orders

Are there mining fees associated with Ember transactions?

By default for our Hybrid Custody users, there is no mining fee associated with Ember transactions.

However, if you have elected to use our Full Self-Custody option in-app, since these transactions are fully on-chain, your transactions will be subject to mining fees. You will see a breakdown of your transaction fees prior to confirming the investment.

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Accounts

I Forgot My Username or Password

Since Ember is built on a Self-Custodial system, we do not store username or password data on our end, and cannot set password resets ourselves.

Mining Program

How do I withdraw my mining rewards?

First off, congrats on building up your mining balance! We hope this is the beginning of a long and prosperous journey for both of us.

Mining Program

My referral is not working

In this article, we will address these common issues: My friend signed up but is not linked to my account My referral is not connected to my account My referral does not show up on my end

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