The first mobile app that allows users to easily buy into a managed cryptocurrency portfolio.

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FAQ

Ember Fund is the first mobile app that allows anyone with $10 to buy cryptocurrency portfolios managed by experts. Our mission is to bring institutional portfolio management expertise and technology to anyone with a mobile device. Choose from multiple indexes or portfolios that are professionally rebalanced.

Fees vary by portfolio.

The Ember DeFi portfolio charges a 3% annual management fee, accrued as 0.25% monthly.

The Ember Metaverse Index charges a 2.5% annual management fee.

The Bitcoin Defense Portfolio charges a 3% annual management fee.

The Yield portfolio is entirely fee-free. You will always be shown the fees upfront and since every transaction is done on the blockchain, and you can easily audit all of the fees charged.

The word “custody” is a term that means “the protective care or guardianship of someone or something.” In finance, it means who is holding onto your funds. Traditional financial institutions like E-Trade, Chase and even Coinbase are all custodians of your money, and hold control over your funds while they are held with them. Ember has a “self-custody” setting, which means that only you have access and ownership over your money on this setting of the app. Blockchain has enabled the ability to fully control and hold their own assets in the digital space. Think of this as a vault in your home vs. a safety deposit box at a bank. Portfolios under the "self-custody" have a higher minimum investment requirement and may be subject to gas fees.

When an investor signs up on Ember, they have access to two settings of the app (custodial and self-custody). Aside from your mining balance, wallet and portfolio balances on each version don't overlap. You can think of each custody setting as two separate accounts.

The team is working to build a bridge to allow users to convert funds between custodial and self-custody, but for now balances on each version don’t overlap.

Learning how to mine bitcoin on the Ember Fund App.

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Getting Started

How do I get started investing?

Once you make an account and store your login credentials in a safe place, you just need to fund your Ember Wallet (“Wallet” tab in-app) with Bitcoin!

Getting Started

I’m not in the U.S.? Can I still use Ember Fund?

Yes! As long as you have Bitcoin, you will be able to invest in any Ember Fund portfolio.

Depositing

How do I deposit into the app?

There are 3 ways to deposit into the app to fund your wallet. You can send Bitcoin directly from an external wallet or exchange to your Ember wallet.

Depositing

What currency do you need to deposit to fund your wallet?

All of our wallets are funded with Bitcoin. Other options coming soon.

Depositing

How do I create a portfolio? I don’t have Bitcoin yet.

Ember portfolios are purchased using Bitcoin. You can link your bank account, credit card, Apple Pay, Coinbase account or deposit BTC from an external wallet of your choice to fund a portfolio.

Accounts

Can I have multiple accounts?

Yes, you can create multiple accounts with different usernames. However users are only able to earn Bitcoin Mining Rewards on 1 account.

Security/Privacy

How secure is Ember?

Ember Fund is developed with a focus on security, usability, and privacy. Our wallet technology provides state of the art security for users, making control of digital assets simple by abstracting complex private keys to username, password, and PIN code (plus TouchID & FaceID).

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Still have some questions? Visit our Help Center!

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