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Security/Privacy

How secure is Ember?

Ember Fund is developed with a focus on security, usability, and privacy. Our wallet technology provides state of the art security for users, making control of digital assets simple by abstracting complex private keys to username, password, and PIN code (plus TouchID & FaceID).

Ember Fund knows nothing about the encrypted data it interacts with. This data is only accessible to the user. All data is fully encrypted before it touches our servers and can only be decrypted by the user while using the app. Ember Fund does not store any information from user wallets, move funds, and cannot interact with the blockchain on behalf of the user. It's not just end-to-end encryption; it is Zero-Knowledge architecture. This means that in the unlikely scenario of Ember Fund being hacked, there would be no sensitive user data for an attacker to steal.

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Getting Started

I’m not in the US, can I still use Ember Fund?

Yes! As long as you have Bitcoin (BTC), you will be able to invest in any Ember Fund portfolio. We also support bank account transfers, debit/credit card and Apple/Google Pay in most countries.

Depositing

How do I invest a portfolio? I don’t have Bitcoin yet.

Ember portfolios are purchased using Bitcoin (BTC). You can link your bank account, credit card, Apple Pay, or Coinbase account or deposit BTC from an external wallet of your choice to fund a portfolio.

Withdrawing

How do I withdraw from my portfolio?

To withdraw from your portfolio, simply tap the “Sell Portfolio” button on the Settings page in the app. Your portfolio will be sold into Bitcoin that goes directly to your Ember wallet. From there, you can send your Bitcoin to any exchange to cash out for fiat currency.

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