Do we store any personal information?

Nope, we only store your email so we can send you account updates. Since Ember Fund doesn’t store your login credentials, we recommend writing them down and storing them in a safe place!

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Getting Started

I’m not in the US, can I still use Ember Fund?

Yes! The Ember app is available in most countries around the world.

Depositing

How do I invest a portfolio? I don’t have Bitcoin yet.

Ember portfolios are purchased using Bitcoin (BTC). You can link your bank account, credit card, Apple Pay, or Coinbase account or deposit BTC from an external wallet of your choice to fund a portfolio.

Withdrawing

How do I withdraw from my portfolio?

To withdraw from your portfolio, simply tap the “Sell Portfolio” button on the Settings page in the app. Your portfolio will be sold into Bitcoin that goes directly to your Ember wallet. From there, you can send your Bitcoin to any exchange to cash out for fiat currency.

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