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Security/Privacy

How do you protect my privacy?

Privacy is a native feature of Ember. We do not ask, store, or collect any sensitive user data. Our servers will never contain sensitive user data. This makes Ember's servers of no use to an attacker in the unlikely scenario our databases were hacked or compromised. Everything is transcribed and corroborated on the blockchain, not Ember.

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Accounts

I Forgot My Username or Password

Since Ember is built on a Self-Custodial system, we do not store username or password data on our end, and cannot set password resets ourselves.

Mining Program

How do I withdraw my mining rewards?

First off, congrats on building up your mining balance! We hope this is the beginning of a long and prosperous journey for both of us.

Mining Program

My referral is not working

In this article, we will address these common issues: My friend signed up but is not linked to my account My referral is not connected to my account My referral does not show up on my end

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