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Withdrawing

I’ve sold my portfolio, but my crypto hasn’t arrived in my wallet?

If you’ve sold your portfolio, try pulling down on the wallet screen to refresh your wallet balances.

Please note: Ember automatically optimizes mining fees on deposits and withdrawals, so transaction completion times may vary depending on Ethereum network congestion.

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Getting Started

I’m not in the US, can I still use Ember?

Yes! The Ember app is available in most countries around the world.

Quant Portfolio

Can I refer someone in another country?

Of course! Please note, referral boost rates vary by country.

Quant Portfolio

How do I redeem my mining rewards?

Users can redeem their Bitcoin rewards on the Earn tab by visiting the 'Rewards History' page.

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