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Because all transactions are done on the respective blockchains, things occasionally take longer. Reach out to us at help@emberfund.io if it's been 24 hours and the transaction hasn’t cleared. To refresh your transactions, try pulling down on the wallet screen to refresh your transactions.
Getting Started
Yes! The Ember app is available in most countries around the world.
Depositing
Ember portfolios are purchased using Bitcoin (BTC). You can link your bank account, credit card, Apple Pay, or Coinbase account or deposit BTC from an external wallet of your choice to fund a portfolio.
Withdrawing
To withdraw from your portfolio, simply tap the “Sell Portfolio” button on the Settings page in the app. Your portfolio will be sold into Bitcoin that goes directly to your Ember wallet. From there, you can send your Bitcoin to any exchange to cash out for fiat currency.