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What is the referral code?

The referral backup code is a unique code sent in the text message every time you share your referral link.

If you don't get a boost after referring a friend with your referral link, you can tell them to enter your backup code on their Access Code page in Settings or in the signup flow to link your accounts.

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I Forgot My Username or Password

Since Ember is built on a Self-Custodial system, we do not store username or password data on our end, and cannot set password resets ourselves.

Mining Program

How do I withdraw my mining rewards?

First off, congrats on building up your mining balance! We hope this is the beginning of a long and prosperous journey for both of us.

Mining Program

My referral is not working

In this article, we will address these common issues: My friend signed up but is not linked to my account My referral is not connected to my account My referral does not show up on my end

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