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Quant Portfolio

Why is my BTC balance lower than before I invested?

If your BTC amount is lower than what you had invested, that is likely temporary due to deposit mining fees and the Bitcoin Defense's strategy in the short term. The algorithm prioritizes compounding USD value rather than BTC amount which in a bull run will slightly underperform holding BTC, in an effort to protect investors from market crashes. However during downtrending markets, the higher USD value saved allows the Bitcoin Defense to accumulate more BTC.

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Accounts

I Forgot My Username or Password

Since Ember is built on a Self-Custodial system, we do not store username or password data on our end, and cannot set password resets ourselves.

Mining Program

How do I withdraw my mining rewards?

First off, congrats on building up your mining balance! We hope this is the beginning of a long and prosperous journey for both of us.

Mining Program

My referral is not working

In this article, we will address these common issues: My friend signed up but is not linked to my account My referral is not connected to my account My referral does not show up on my end

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