Why is my mining paused?

If your account has been locked, then our fraud prevention mechanisms have noticed signals suggesting the involvement of one (or more) of the following:

Multiple accounts

Automated systems/bots

Rooted device

Emulators

Cloned apps

VPNs, data centers, or an ISP from another country

Per the guidelines outlined in our Terms of Service, engagement through such methods is prohibited. In this case, you will be unable to earn on your account moving forward.

If you believe this was in error, please create a ticket through our Help Center explaining why our systems could have detected such use. Our support team would be happy to take another look into your case!