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Accounts

Can I track my wallet through Cointracker?

Yes! To make taxes as simple as possible for our users, we have partnered with Cointracker, a safe & trustworthy crypto tax platform! Our CSV is generated in their format, so we recommend checking out their services.

To import your Ember transactions to Cointracker, visit Settings > Export Transaction History. We'll send you an email with your transaction CSV and a 10% discount code.

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Accounts

I Forgot My Username or Password

Since Ember is built on a Self-Custodial system, we do not store username or password data on our end, and cannot set password resets ourselves.

Mining Program

How do I withdraw my mining rewards?

First off, congrats on building up your mining balance! We hope this is the beginning of a long and prosperous journey for both of us.

Mining Program

My referral is not working

In this article, we will address these common issues: My friend signed up but is not linked to my account My referral is not connected to my account My referral does not show up on my end

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