Join Our 2,000,000+ Community

Get Ember

more posts

Referrals

I referred a friend, when will my rate increase?

In order to receive the referral boost, both you and your referral need to be actively mining at the same time. It should appear shortly after your friend created their account. You'll see your friend's gamertag and miner status on the Earn tab.

If after 10 minutes you're still not getting a boost, then have your friend enter your referral backup code on their Access Code page in Settings.

Don't miss out on our latest posts

Accounts

I Forgot My Username or Password

Since Ember is built on a Self-Custodial system, we do not store username or password data on our end, and cannot set password resets ourselves.

Mining Program

How do I withdraw my mining rewards?

First off, congrats on building up your mining balance! We hope this is the beginning of a long and prosperous journey for both of us.

Mining Program

My referral is not working

In this article, we will address these common issues: My friend signed up but is not linked to my account My referral is not connected to my account My referral does not show up on my end

Download Ember