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Security/Privacy

What is Ember Fund's 2FA feature? How is it different?

Two-factor authentication, or 2FA is an extra layer of security that requires users to enter multiple verification factors in order to access their account. Many financial institutions and tech companies offer this feature to protect their users against fraudulent activity.

Ember Fund utilizes a truly non-custodial, one-touch 2FA system which enables users who set up 2FA to retain 100% control of their assets with no 3rd party able to move their funds. The 2FA feature is built right into the app so you don’t need any additional apps or personal information to utilize the feature. Our hope is that using Ember Fund’s 2FA feature will create a simpler, more private and secure experience than traditional 2FA systems.

Should you lose your device, you can still login using another device and request a 2FA reset. The reset typically requires 7 days, during which a notification will be sent to your new device to prevent a fraudulent reset.

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I’m not in the US, can I still use Ember?

Yes! The Ember app is available in most countries around the world.

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Can I refer someone in another country?

Of course! Please note, referral boost rates vary by country.

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How do I redeem my mining rewards?

Users can redeem their Bitcoin rewards on the Earn tab by visiting the 'Rewards History' page.

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