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FAQ
Tap the "Start Earning Bitcoin" button daily to accumulate Bitcoin. Boost your earnings by mining and completing various in-app tasks with friends.
Rather than mining Bitcoin using your phone's computing power in the traditional sense, Ember's mining feature resembles a game. As you level up, we credit Satoshis to your account.
In Ember, we represent Bitcoin rewards as "Satoshis", which are the smallest units of Bitcoin.
Learn how to mine Bitcoin on the Ember app.
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Mining Program
What is a Satoshi?
A Satoshi is the smallest unit of Bitcoin, named after its creator, Satoshi Nakamoto. One Bitcoin is divisible into 100 million Satoshis. Therefore, 1 Satoshi equals 0.00000001 Bitcoin. This unit allows for small payments and microtransactions.
Mining Program
Am I actually mining Bitcoin with my phone’s CPU Power?
User’s aren’t mining bitcoin in the traditional sense with their computing power.
Accounts
I Forgot My Username or Password
Since Ember is built on a Self-Custodial system, we do not store username or password data on our end, and cannot set password resets ourselves.
Mining Program
How do I withdraw my mining rewards?
First off, congrats on building up your mining balance! We hope this is the beginning of a long and prosperous journey for both of us.
Getting Started
Supported Countries
The Ember app is available in most countries around the world.
Security/Privacy
How secure is Ember?
Ember Fund is developed with a focus on security, usability, and privacy. Our wallet technology provides state of the art security for users, making control of digital assets simple by abstracting complex private keys to username, password, and PIN code (plus TouchID & FaceID).
We're fanatical about customer service.
Still have some questions? Visit our Help Center!